Privacy Policy

Auturion BV
Last updated: July 1, 2025

1Introduction

At Auturion BV, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your personal data when you use our energetic treatment services, visit our website, or interact with our MyNexi technology.

Company Information: Company Name: Auturion BV
Address: The Coppersmith 6, 5591MT Heeze, Netherlands
Chamber of Commerce Number: 85302503
Contact Email: johanhaan@auturion.com

2Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Account Information: Username, password, registration details
• Health and Wellness Information: Information related to your energetic treatment sessions, wellness goals, and treatment preferences
• Communication Data: Records of your communications with us, including emails and support requests
• Technical Information: IP address, browser type, device information, cookies, and website usage data

2.2 Sensitive Data

With your explicit consent, we may process special categories of personal data related to your health and wellness for the purpose of providing our energetic treatment services.

3How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

• Delivering our Auturion energetic treatment services
• Operating and maintaining MyNexi technology features
• Customizing treatment sessions based on your needs
• Providing customer support and responding to inquiries

3.2 Communication

• Sending service-related notifications and updates
• Providing information about new services or features
• Sending newsletters and marketing communications (with your consent)

3.3 Business Operations

• Processing payments and managing accounts
• Improving our services and developing new features
• Conducting research and analysis to enhance user experience
• Ensuring security and preventing fraud

4Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: For marketing communications and processing sensitive health data
• Contract Performance: To provide our energetic treatment services
• Legitimate Interest: For improving our services, security, and business operations
• Legal Obligation: To comply with applicable laws and regulations

5Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in service delivery
• Legal Requirements: When required by law, court order, or regulatory authorities
• Business Transfers: In case of merger, acquisition, or sale of business assets
• Consent: With your explicit permission for specific purposes

6Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Account Information: Retained while your account is active and for 7 years after closure
• Health Data: Retained for the duration of treatment and 10 years thereafter as required by Dutch healthcare regulations
• Communication Records: Retained for 3 years for customer service purposes
• Technical Data: Retained for 2 years for security and analytical purposes

7Your Rights Under GDPR

As a data subject, you have the following rights:

Access and Portability

• Right to access your personal data
• Right to receive a copy of your data in a portable format

Correction and Deletion

• Right to correct inaccurate personal data
• Right to erasure ("right to be forgotten")

Processing Control

• Right to restrict processing of your data
• Right to object to processing based on legitimate interest
• Right to withdraw consent at any time

Automated Decision-Making

• Right not to be subject to automated decision-making, including profiling

To exercise any of these rights, please contact us at johanhaan@auturion.com.

8Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmission and storage encryption
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Security assessments and vulnerability testing
• Training: Regular privacy and security training for our staff

9International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate protection through:

• Adequacy Decisions: Transfers to countries with adequate protection levels
• Standard Contractual Clauses: EU-approved contractual protections
• Binding Corporate Rules: Internal data protection standards

10Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Essential Cookies: Enable core website functionality
• Analytics Cookies: Understand website usage and improve performance
• Marketing Cookies: Deliver relevant advertisements (with your consent)

You can manage cookie preferences through your browser settings or our cookie consent tool.

11Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

12Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16 without parental consent.

13Data Protection Officer

For privacy-related questions or concerns, you may contact our Data Protection Officer:

Email: johanhaan@auturion.com
Subject Line: Data Protection Inquiry

14Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have violated your privacy rights:

Website: autoriteitpersoonsgegevens.nl
Phone: +31 (0)70 888 8500

15Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through:

• Email notification to registered users
• Website notice prominently displayed
• Updated effective date at the top of this policy

16Contact Information

For any privacy-related questions, concerns, or requests, please contact us:

Auturion BV
The Coppersmith 6
5591MT Heeze
Netherlands

Email: johanhaan@auturion.com
Phone: [Phone number to be added]

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and Dutch privacy laws. By using our services, you acknowledge that you have read and understood this Privacy Policy.